The Power of One Company

Welcome to Waste Management, Inc., a Fortune 500 company which offers opportunities for careers in Transportation, Maintenance, Operations, Customer Service, Sales and Marketing, Information Technology, Finance, Human Resources, Real Estate, Legal, Environmental Management, and other specialty areas.

Based in Houston, Waste Management operates an unequalled network of service facilities throughout the United States, Canada, Mexico and Puerto Rico that serve more than 10 million residential customers and 1 million businesses. Waste Management is the largest company in its industry. Our service assets include more than 300 state-of-the-art land disposal sites, 16 trash-to-energy plants, more than 300 transfer stations, and over 1,400 collection facilities which provide recycling and waste collection resources to thousands of communities large and small. In addition, the Company is the largest collector of recyclable materials from businesses and households in the world and its 150 materials recovery facilities (MRF) process more than five million tons of recyclable commodities each year.

Waste Management is publicly traded company on the New York Stock Exchange (NYSE:WMI). For the year ended December 31, 2000, total revenues were $12.5 billion, with North American solid waste revenues of $11.2 billion. Our pro forma earnings per share were $1.20, with total assets of $18.6 billion and adjusted free cash flow of $1.1 billion.

Our Values

"Great companies are admired for their products, services and integrity. We want to be a great company." - Maury Myers, Chairman, CEO and President.

Waste Management is strongly committed to upholding the highest standards of ethical conduct, regulatory compliance and legal behavior. All employees and others performing work on behalf of the Company are expected to adhere to the laws and regulations that apply to their work activities and demonstrate ethical behavior in all their decisions and interactions.

Our values provide the foundation for our Company's practices and standards:

• Honesty means we are truthful and open with each other.
• Respect means we appreciate the worth of others and treat everyone with dignity and consideration.
• Responsibility means we are accountable for our actions, conduct, and obligations. We follow through on our commitments.
• Citizenship means we follow the letter and the spirit of the laws and regulations that govern what we do. We are committed to improving the communities where we live and work.
• Environmental Stewardship means we take responsibility for protecting the environment and the health and well being of our employees and neighbors.
• Excellence means we strive daily to meet or exceed the expectations of our stakeholders.

Our People
"The spirit of its employees is the most formidable asset Waste Management possesses." - Maury Myers, Chairman, CEO and President.

Waste Management employs approximately 60,000 employees who strive to achieve operational excellence and total customer satisfaction. Our employees are located across the U.S., Canada, Mexico, and Puerto Rico. We are focused on recruiting and developing the superior talent that will help us remain the industry leader. We recognize that our people want exciting, valuable careers and the opportunity to grow, so we are also focused providing those opportunities.
We are proud to be an Equal Opportunity Employer. We offer a variety of benefits to employees, including medical, dental, vision, prescription drug, life and disability insurance, and 401(k) programs. Employees are also eligible for our Learning Educational Assistance Program, scholarships, and Partner Recognition discounts with selected suppliers.

Our Services
"In the new Waste Management, everything starts with the customer." - Maury Myers, Chairman, CEO and President.

While the Company is large in scale, Waste Management tailors its customer services to the local community in order to better serve our customers and respond to their needs as quickly as possible. Waste Management makes a total commitment to environmental compliance, ensuring its customers that their wastes will be managed safely, in compliance with laws and regulations and, most important, in a manner protective of the public's health and natural resources.

Waste Removal
Waste Management's commitment to the customer begins with a vast waste removal network. Nationwide, the emphasis of our waste removal business is on commercial, residential, and industrial solid waste. In many areas, we integrate the waste removal and disposal operations, directing waste to our own landfills. This ensures the solid waste we collect is disposed of in an environmentally sound manner. We also work to keep decision-making and controls at regional and local levels, making us more responsive and more competitive at the point of service. This responsibility, in the hands of individuals with decades of operating experience, enhances our ability to offer low-cost, high-quality waste removal services to every customer, regardless of size.

Disposal Operations and Services
Access to a disposal facility such as a landfill is a necessity for all solid waste management companies. With the largest network of landfills in the industry, Waste Management utilizes state-of-the-art liners, leachate collection, ground water monitoring, and gas control systems, along with operational procedures that ensure a pristine environment. Designed and operated under highly regulated and prescribed procedures, each facility is engineered to protect surface and ground water through the highest environmental control. Each site is maintained carefully to meet or exceed federal, state, and local regulations. Of the 284 landfills owned or operated by Waste Management, the average remaining life is approximately 18 years.

Recycling
Our recycling programs include curbside collection of recyclable materials from residential customers, as well as commercial and industrial collection. We also broker the sale of recycled materials in bulk to the end-users of such materials. At Waste Management, we seek to develop recycling programs that complement a responsible, comprehensive and cost-effective plan to manage the entire waste stream.
Transfer Stations With the large volume of solid waste generated from urban markets, it is often not feasible or economical to transport waste directly from the collection point to the landfill, which is usually situated some distance away from the generation point. In these instances, Waste Management has transfer stations strategically located to accept waste from collection trucks. At these transfer stations, waste is consolidated, compacted and loaded into long-haul trailers for transport to landfills. This operation improves the utilization of collection equipment by minimizing transportation time and efficiently moving large volumes of waste to our disposal sites. With most of the waste we collect going into our own landfills, our supporting network of transfer stations and hauling operations provides the important link for the efficient disposal of waste within a radius of 100 miles or more, from both urban and rural markets.

WasteByRail
With a unique combination of waste collection, transportation, and disposal services, WasteByRail provides a cost-effective, one-stop waste management solution for municipalities, commercial, and industrial businesses. As part of the Waste Management family of companies, wastebyrail.com is the premier B2B Internet source for solid waste transportation connecting major Class One and Short line railroads with Waste Management landfills and other operations throughout North America. Through our vast network of collection, transfer, recycling and disposal operations, we offer the unique ability to take care of solid waste needs from initial generation to final disposal with just one email or phone call.

Trading
Waste Management, the nation's largest provider of recycling services, also helps our customers manage exposure to recycled commodity price volatility. Waste Management's trading group offers the flexibility as well as choices that helps customers manage their business more efficiently, enhance the growth of the operation and stabilize cash flows and margins. Waste Management's trading group offers a variety of financial products on a variety of items including recycled commodities and finished pulp and paper products. By utilizing various financial products our customers can secure a predictable stream of cash flows thereby avoiding the fluctuations in the spot market.

Wheelabrator Technologies
Wheelabrator Technologies provides an array of environmental services throughout North America, which includes the conversion of municipal solid waste into steam and electricity. Every day, our 16 waste-to-energy facilities create over 670 megawatts of electric generating capacity and dispose of 24,000 tons of trash. Each ton is the energy equivalent of one and one-third barrels of oil. Since 1975, Wheelabrator has displaced over 90 million barrels of oil and has recycled well over one million tons of scrap metal while surpassing the strictest regulatory requirements in the country. We also convert biosolids (produced from the treatment of wastewater) into useful fertilizers and recycle organic wastes into compost materials for agricultural purposes.

Industrial Services
Our Industrial Services Group provides specialized collection, transportation and disposal services to customers in a wide range of industries, including oil and gas, petrochemical, automotive, manufacturing and technology. For many customers, we provide daily on-site management of waste programs, with a Waste Management representative dedicated to working at the customer's location to develop and implement turnkey consolidated waste services, from collection, recycling and disposal, to hazardous waste disposal, incineration and fuels blending operations.

For more information please visit our website at www.wm.com

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