Whether it's a nurse answering questions on the phone, a technologist managing a health information database, or any of the hundreds of other positions at UnitedHealth Group, each person has an individual and important role.

When all of these diverse skills and contributions are combined, UnitedHealth Group's employees are able to pioneer groundbreaking ideas in health care. For example:

• UnitedHealthcare introduced Care Coordination(SM) in 1999. A program that promotes simple, convenient access to quality care, Care Coordination makes it easier for people to get the care they need, when they need it.
• Ingenix conducts clinical studies to help develop new therapeutic agents and evaluate medical outcomes — enabling physicians to choose the treatments that are most likely to be successful.
• United Behavioral Health provides network-based employee assistance and mental health/substance abuse services to nearly 20 million Americans.
• Ovations' relationship with AARP lowered pharmacy costs for about 50,000 AARP members by an average of 20 percent per prescription.