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NW Natural and its predecessors have been providing gas service to the Pacific Northwest since 1859. Though the company's headquarters is in Portland, NW Natural also serves customers in Albany, Astoria, Eugene, Lincoln City, Salem and The Dalles in Oregon, and Vancouver, Washington. The Pacific Northwest's first gas utility started in Portland to light city streets. The Portland Gas Light Company covered an area of less than one square mile and served 49 customers. Its successor, NW Natural, provides reliable, cost-effective natural gas service to more than 500,000 residential, commercial and industrial customers through 15,000 miles of mains and service lines in western Oregon and southwestern Washington. The company advocates the direct use of natural gas versus electricity for heating, water heating, cooking, clothes drying and a multitude of commercial and industrial applications because natural gas provides a markedly more efficient use of energy. In recent years, NW Natural's growth rate has exceeded the national average for local distribution companies. This growth is due to a thriving regional economy, strong customer preference for natural gas for heating and space heating, and the relative cost-efficiency of natural gas. NW Natural is committed to enhancing the quality of life in its service area through environmental protection. Since natural gas produces substantially less pollution than either oil or coal, the wise use of natural gas is one of the most practical means of addressing the nation's air quality problems. The direct use of natural gas where applicable helps reduce reliance on foreign energy and delays the need for new electric generating plants. NW Natural is committed to being a good corporate citizen and supporting the communities it serves. Providing efficient, reliable and safe energy backed by top quality customer service is NW Natural's primary concern. NW Natural Headquarters
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