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OUR MISSION STATEMENT
We will make KB Toys a growing and successful retail company by implementing a strategy that enables KB Toys to achieve consistently acceptable levels of profitable performance.
LEADING THE WAY! - A world-class leadership team backed by strong financial support leads to unprecedented potential for success!
Experience - Our leadership team has a dedicated history of success in the toy industry and a deep understanding of retail business and best practices. From Store Operations to Human Resources, Buying, Marketing and Merchandising, to IT, Real Estate and Construction, the management team is dedicated to focusing on customer needs and delivering results.
Financial Stability - With the strong financial backing of Prentice Capital, a private-equity firm specializing in strategic investments in the consumer and retail sectors, we are positioned for a bright and prosperous future.
A NEW VISION - We’re focused on what our customers want most – great product, an easy to shop environment and excellent customer service.
Our Strategy - Deliver an excellent shopping experience for our customers in the following ways:
- Treat our customers as guests
- Deliver affordable, quality merchandise every day
- Create an easy-to-shop, interactive and impactful store environment
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- Provide friendly, helpful and knowledgeable customer service
- Work together as a team and make KB Toys a fun and rewarding place to work
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DESIGNED TO DELIGHT - Our vibrant new store design offers the ultimate in shopping convenience and fun while showcasing new and exciting merchandise.
Our Stores - We continue to improve our store design, creating a more dynamic and fun selling environment.
- New store layout with easier to shop aisles
- Interactive elements to engage customers in a fun and meaningful way
- Feature walls and new signage to present key merchandise, build brand awareness and make shopping easier
Store Formats - KB Toys operates four distinct formats: KB Toys, K•B Toy Works, K•B Toy Outlets/Toy Liquidators and K•B Toy Express. Because of KB Toys' selection of toys at competitive prices, commitment to customer service and convenient locations, we attract loyal shoppers year round.
KB Toys Wholesale - Complementing retail toy store operations, KB Toys has a wholesale division called Creative Innovation and Sourcing, LLC (CIS), which develops strategic relationships with clients by providing custom toy and specialty merchandise solutions. CIS delivers a suite of value-added services including buying, merchandising, visual presentation, supply chain management, replenishment and logistics. Select customers include CVS/pharmacy and QVC among others.
FOCUSED ON FUN - Toy shopping is fun and our friendly and knowledgeable associates have a true enthusiasm for what they do – playing to sell!
Our Service - We pride ourselves in delivering outstanding customer service. From greeting our customers, to helping choose the perfect gift, our dedicated team of product experts is there to help. We continue to build on the strength of our associates by:
- Training and mentoring
- Offering a unique and exciting gift card program
- Exemplifying passion and energy for what we do
- Empowering people to make decisions, establishing accountability for results and rewarding achievements
REENERGIZED & READY - The strategy and team is in place for a bright and successful future!
Our focus - Whether it is our stores, our systems or our practices, we are always looking for ways to operate more efficiently and more effectively.
- Update our facilities and systems to build on inherent strengths
- Further develop our internal real estate capabilities and apparatus
- Explore new avenues of growth
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- Open new stores
- Consistently present the best of KB Toys in every mall where we operate a store
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WE ARE PART OF THE COMMUNITY - KB Toys prides itself on being socially responsible and committed to the communities in which we do business. KB Toys is an active supporter of the United Way and the U.S. Marine Corps’ Toys for Tots program.
WHY WORK FOR KB TOYS? –
- KB Toys offers a competitive salary and benefits program covering diverse and changing needs, including:
- Medical/Dental/Vision, flexible spending programs, short and long term disability protection
- 401K, company match program, bonus program
- Company paid and supplemental life insurance, bereavement pay, direct deposit
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- Paid vacation, holiday, personal and sick time
- Tuition reimbursement, training and self-enhancement courses and much more…
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- Fun work environment
- Flexible work schedules
- Opportunities for advancement
- Generous Associate discount up to 30%
- Workplace diversity
TODAY & TOMORROW - We’re committed to growing our brand and reaching our goals.
Looking Forward - From our beginnings as a wholesale confectionery business in 1922, we have grown and continue to grow into a significant presence in the toy retail industry. With an exciting new store design, customer-centered focus and actionable mission, now is a very exciting time for us and we look forward to sharing that excitement with you!
YOUR FUTURE STARTS HERE! -
Whether you’re looking for a part-time position or a long-term career, exciting opportunities exist for you with KB Toys!
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