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ICT GROUP: The CRM Solutions Company ICT GROUP [Nasdaq: ICTG] is a leading globally integrated supplier of customer relationship management (CRM) solutions. We provide a full range of services through multiple communications channels to help clients identify, acquire, retain, service, measure and maximize the lifetime value of their customer relationships. More than 11,000 ICT GROUP employees at 49 contact centers in the United States, Canada, Europe and the Pacific Rim support domestic and multinational corporations and institutions, primarily in the financial services, insurance, telecommunications, healthcare, information technology, media, energy and hospitality industries. ICT GROUP's CRM solutions include sales, customer care and retention, help desk/technical support, value-added services including database marketing and market research, contact center consulting, multilingual and multinational CRM services and e-commerce support services. In addition to our fully outsourced contact centers, we offer a full suite of hosted CRM technology solutions for use by clients at their own in-house facilities, or on a co-sourced basis in conjunction with ICT GROUP's fully compatible Web-enable customer contact centers. Awards ICT GROUP ranked #22 among the "25 Best Service Companies to Sell For" by Selling Power Magazine. ICT GROUP ranked #58 among the 100 Fastest Growing Companies in America by Fortune Magazine. ICT GROUP ranked #64 on BusinessWeek's 2002 Hot Growth Companies List. We're looking for great people Named among PA's Best Places to Work in 2002, ICT GROUP's corporate headquarters is in Newtown, PA, a suburb of Philadelphia. Career opportunities are in Pennsylvania, throughout the Northeast, Mid-Atlantic, Southeast, Midwest, Northwest and Southwest regions of the U.S., where our domestic contact centers are located. The company also has career opportunities at its international locations in Canada, England, Ireland, Australia and the Caribbean. We're looking for people who are comfortable with technology and committed to client satisfaction and total quality. We employ individuals in management, sales, operations, systems, and marketing and finance and over 5,000 telephone sales representatives, customer service representatives and research interviewers.
To learn more about ICT Group and its career opportunities, please visit our web site at
ICT GROUP is proud to be an Equal Opportunity Employer. |