GlaxoSmithKline


At GlaxoSmithKline, we conduct our business with integrity and honesty, and aspire to excellence in all we do. We know our people are vital to the success of the business, and encourage everyone to achieve their maximum potential. We offer a competitive benefits package and recognize the need for a healthy balance between work and family life.

GlaxoSmithKline welcomes the talent of people from diverse backgrounds to provide the expertise, dedication and imagination to propel us toward a prosperous future. We look for individuals with daring spirits and inquisitive minds who seek a broad range of opportunities for personal and professional growth, and whose efforts are realized in the improved health of people worldwide.

GlaxoSmithKline is an exciting organization, which offers a variety of career opportunities. Our recruitment process aims to achieve the highest level of candidate care by listening to your interests, and treating you like a valued customer.

Business Units

The organizational structure of GlaxoSmithKline (GSK) is designed to make our company a model for excellence in the pharmaceutical industry - a new company that represents best practice in every way.

GSK is a company with the size and scale to invest in the tools we need to succeed, and to drive that success going forward. To achieve that goal, GSK is organized as a flexible company, capable of responding quickly to a rapidly changing marketplace. Organized globally to coordinate activities and gain the benefits of size and scale, the company is built on smaller, customer-focused units, dedicated to delivering medicines that relieve the suffering of patients around the world.

The new and innovative model for R&D, the focused structure of our pharmaceutical business throughout the world and the organization of our global services such as IT and Procurement are some of the highlights in the approach which will lead our success.

GSK Consumer Healthcare

GlaxoSmithKline is a leader in the worldwide consumer healthcare market. With nearly $6 billion in sales, over ten million brands and present in 130 markets, the consumer healthcare business brings an added dynamic dimension to GSK.

Operating in the fiercely competitive environment of retail and consumer marketing GlaxoSmithKline Consumer Healthcare brings oral healthcare, over-the-counter medicines and nutritional healthcare products to millions of people.

Brand names such as Panadol, Aquafresh toothpaste, Lucozade, Nicorette and Niquitin smoking cessation products are household names around the world. In one year GSK Consumer Healthcare produces - among many others - nine billion tablets to relieve stomach upsets, six billion tablets of pain relief tablets and 600 million tubes of toothpaste.

But the driving force behind GlaxoSmithKline's Consumer Healthcare business is science. With four dedicated consumer healthcare R&D centers and consumer healthcare regulatory affairs, the business takes scientific innovation as seriously as marketing excellence and offers leading-edge capability in both.

GSK Corporate Functions

The Corporate business unit within GlaxoSmithKline, is responsible for leadership, processes, policies, standards and services in the core business areas of Corporate Communications & Global Community Partnerships, Corporate Ethics & Compliance, Finance, Human Resources and Legal. The functions work individually and in cross-functional teams across different corporate functions and businesses within GSK.

The functions aim to achieve compliance with legal, financial and regulatory frameworks within and outside the corporation; protecting, supporting and motivating GSK people and the communities in which they work. They utilize a responsive business infrastructure - combining account management and shared services approaches - to work with GSK's diverse businesses. The Corporate functions count among their audiences; employees, communities, media, governments, analysts, institutions and shareholders worldwide.

GSK Information Technology

In GSK, Information Technology is a business unit, one that is closely integrated with all parts of the company, all around the world. It is organized to take best advantage of global scale when that is appropriate, while supporting GSK people and businesses locally so they have the IT tools they need to succeed.

Global capabilities:

Six IT departments provide core services that are required by each of the business units and by GSK at large. These IT departments are:

  • Cross Functional Process Design - Ensures that all proposed systems changes have a significant, positive impact on the performance of the business processes.
  • Global eBusiness - Develops GSK's commercial capabilities in eBusiness.
  • Global Strategy & Applications - Drives the overall IT strategy of GSK and ensures the IT architecture is coordinated in concert with business strategies.
  • Project and Portfolio Management - Builds processes for approving projects, manages project issues as they progress and works with the project management groups to build skills and capabilities.
  • Systems and Communications Services - Builds, deploys and operates the cost effective, flexible, computing and communications infrastructure required by GSK.
  • Risk Management & Security - Identifies and addresses security and other risks resulting from external or internal use of information technology and computerized information.

IT is supported by six core service teams: Audit, Communications, Finance & Alliances, Human Resources, Legal and Procurement.

Global Manufacturing and Supply

GSK has 85 manufacturing sites in 37 countries with over 35,000 employees. The sites within the GSK manufacturing network:

  • supply products to 191 global markets for GSK
  • produce over 1,200 different brands
  • manufacture almost 4 billion packs per year
  • produce over 28,000 different finished packs per year
  • supply around 6,900 tons of bulk active each year
  • manage about 2,000 new product launches globally each year

Production of nutritional products is in excess of 300 million Lucozade/Ribena bottles, 350 million Ribena tetra packs and 20 million Lucozade carbonated cans per year. The annual output of Horlicks is 50 million kilograms, equivalent to about 1,000 million servings. In oral care, the volume of toothpaste manufactured annually exceeds 600 million tubes.

GSK Pharmaceuticals

You would be forgiven for thinking that a company the size of GlaxoSmithKline - with over 100,000 employees around the world - is only ever concerned with the bottom line. But the truth is that every member of our organization is equally dedicated to helping people around the world live longer, FEEL better and do more.

We have a diverse portfolio of brands, as well as a health pipeline of new exciting compounds. Every year

GlaxoSmithKline invests approx. $5 billion into research and development. GlaxoSmithKline is a leader in four major therapeutic areas - anti infectives, central nervous system, respiratory and gastro-intestinal. Based on 2004 Annual Results, GSK had sales of $37.2 billion and profit before tax of 11.1 billion. Pharmaceutical sales accounted 24.8 billion with new products representing 22% of total pharmaceutical sales.

This continued success is achieved by being a responsible leader, committed to working with healthcare professionals, listening to patients and responding to a changing environment.

Research and Development (R&D)

We live in an exciting moment in the history of biomedical science. Disease is giving up its secrets to the intelligence and dedication of scientists aided by technological marvels that might have been the stuff of science fiction only a generation ago. We have every reason to believe that ahead of us lies accelerating progress against many of the afflictions of humankind.

At GlaxoSmithKline, scientists in Research and Development are committed to capturing this moment. They bring to it their own very considerable abilities, the resources of a parent company devoted to the scientific enterprise, and the urgency of knowing that their highest purpose is the relief of human suffering. In pursuit of this purpose, they desire to make of GlaxoSmithKline a magnet for others who share their talents, whether as prospective corporate colleagues or as collaborators in industry, academe, and government.

Creating a new medicine is a complex business, costing over $324 million and typically taking between 12 and 15 years. Regulatory hurdles are increasingly stringent, yet escalating costs, medical need and the pressure of competition demand that the whole process is condensed into as short a time as possible. GSK uses the scale of a huge company to reach its goal of applying science to improve patient health. Equally important is its flexibility, allowing teams of scientists the freedom to take an entrepreneurial approach, and enabling them to move quickly, on the basis of informed decisions.

Once a compound has been identified as a potential drug candidate, it goes through an exacting, rigorous process to prove that the new drug is both safe and effective. Any potential new project not meeting the criteria at any stage is dropped from the company portfolio to make way for other, more promising candidates.

GSK In Time

  • Every second, more than 30 doses of vaccines are distributed by GSK worldwide.
  • Every minute, more than 1,100 prescriptions are written for GSK products worldwide.
  • Every hour, GSK spends more than $450,000 to find new medicines.
  • Every day, more than 200 million people around the world use a GSK brand toothbrush or toothpaste.
  • Every year, GlaxoSmithKline donates more than $138 million in cash and products to communities around the world.

GSK employees are each expected to strive for improvement in these key competencies and align themselves with the supportive behaviors.

Performance with Integrity - Delivering on promises with organizational and individual trustworthiness.

People with Passion - People are enabled and motivated to do their best work.

Innovation & Entrepreneurship - Competitive advantage through well-executed ingenuity.

Sense of Urgency - A nimble, focused, resilient and fast-learning organization.

Everyone Committed, Everyone Contributing- All employees have an opportunity to make a meaningful contribution, and to succeed based on merit.

Accountability for Achievement - Clear expectations; focus on the critical few. Performance matters, and will be rewarded.

Alignment with GSK Interests - One team, in single-minded pursuit of our mission, reflecting a common spirit and integrated strategies.

Develop Self and Others - A norm of career-long learning agility across the organization. Employees continuously learn and develop their professional potential. Leaders have key roles as teachers, coaches and champions of development.

What is Diversity at GSK?

At GSK, we are committed to creating an inclusive environment for our employees, customers, and stakeholders.

For employees, it means creating an environment where we value and draw on the differing knowledge, perspectives, experiences, and styles resident in our global community.

For customers, it means understanding who they are, what their changing needs are, and how GSK can help them do more, feel better, and live longer.

For stakeholders, it means understanding what they prefer, what they require, and how GSK can work most effectively with them.

How does Diversity enable our business?

Our commitment to creating an inclusive environment enables our business.

For employees and prospective employees, our inclusive practices enhance recruitment and improve retention of diverse talent.

For customers, our diversity awareness improves our ability to understand and respond to diverse customer needs - thus building their confidence in our company and our products.

For stakeholders, our focus on diversity enables us to collaborate with the increasingly diverse communities where we live and work, including the small, diverse suppliers

Developing talent through equality of opportunity, M/F/D/V.

What makes GSK a great place to work?

We asked some of our current employees, and here's what they said:

"There are lots of local companies that would welcome someone of my background and experience. Here, I get the added bonus of knowing that I am contributing to better lives around the world"

"The company offers a competitive salary and excellent benefits. If you analyze the whole package, you'll find that most companies can't beat it"

"Through friendly and supportive teams, individual innovation is encouraged and rewarded."

"When you have a project there is a real sense of ownership which means things get done"

"It's the people within the company that makes it great"

(The information contained within these pages is intended for a US audience as a rough guideline only and individual requirements may change from job to job. Benefits information and manufacturing statistics correct at time of writing.)