Bell Helicopter's Goal Bell Helicopter Textron, a division of Textron Canada Limited (BHTC), is the world's leading helicopter manufacturer. Mirabel's unique complex is a highly diversified plant with advanced technology services; its final products are the world's best-built helicopters. Officially inaugurated in 1986, BHTC manufactures more than seven different models in its plant that occupies an area of 16,123 square feet on a 152-acre site. In over 12 years of operation, Mirabel has built more than 2000 helicopters, a number that represents more than 50% of the total production of commercial turboshaft engine helicopters in the word. Today, these fly in more than 120 countries. Human Resources Bell Helicopter Textron, a division of Textron Canada Limited (BHTC), has adopted a participative management approach. In order to implement this approach, the production management system has been structured according to a model based on sectors of activity into which semi-autonomous teams are integrated. The following results are expected from the production team: • improvement of the quality of working life; • manufacturing of a superior quality product; • cost reduction and schedule adherence. Team work is the guideline at BHTC. Its main significant factors are team efficiency, synergy, cohesiveness and teambuilding. Several elements are required to build a team: • a common goal; • active involvement; • sense of belonging; • genuine interest for BHTC. This approach enables more than 1,700 BHTC staff members to work in a modern management company. This method is flexible and can be readily adapted to serve the vitality of our constantly evolving environment. The Human Resources Division manages the following sectors: Recruitment, Training, Employee Relations, Compensation, Translation, Employee Benefits, the Medical Centre and Fire Prevention. Other Services: Quality and Reliability BHTC manufactures more than 200 helicopters per year. To ensure the company's ongoing success, BHTC must depend on its employees who work in the following departments: • Quality Assurance, responsible for meeting and exceeding Federal Aviation or ISO 9001 regulations; • Materiel, responsible for supplies, purchasing, production control, warehouse and production planning; • Operations and Manufacturing, responsible for manufacturing support and manufacturing; • Management and Administration, responsible for contract administration, business development and government programs, as well as information technology and finance; • Engineering, responsible for new product design, improvement of existing products and production-operation technical support; • Marketing and Technical Support, responsible for all Canadian sales and after-sales service. Aiming High BHTC is dedicated to pursuing the long tradition of innovation and pride that characterizes Bell products. The Mirabel plant, presently the international production center for Bell Helicopter Textron's commercial products, is the first and only manufacturer of completely integrated helicopters in Canada. BHTC has respected its commitment to manufacturing technologically superior aircraft of unequaled quality in the industry. Advanced aerospace engineering and its human resources are here to stay.